Privacy Policy

Orka Technologies LLC — ASA Support Core Alerts
Effective date: September 15, 2026
Last updated: September 15, 2026

Orka Technologies LLC ("Orka," "we," or "us") provides Apex Service Advisor (ASA). This policy covers information provided through our website and support channels and information used to operate ASA Support Core Alerts. The current SMS program sends operational alerts to opted-in Ether Supercars staff about inbound calls, callbacks and matters needing urgent attention. It does not send marketing messages or enroll shop customers.

Information and purposes

Depending on your interaction with us, we may collect:

• Contact details you provide, including your name, business, email address and mobile number.
• Your SMS preferences and consent records, including how and when consent was given and the disclosure presented.
• Support communications and operational information associated with an alert or support request.
• Messaging records, including message content, delivery status, help requests and opt-outs.
• Technical and security information used to operate and troubleshoot our website and services.

We use this information to administer the service, deliver requested staff alerts, respond to support requests, honor messaging preferences, protect our systems and meet applicable legal obligations. Please do not send passwords, payment-card details or other credentials in texts or support requests.

Mobile information and sharing

We do not sell or rent mobile numbers or SMS consent records. Mobile information and SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers acting on our behalf as necessary to deliver, host, support or secure the service, including messaging providers and carriers involved in delivery. We may also disclose information when required by law or lawful process. These limited disclosures do not authorize recipients to use mobile information or consent for their own marketing.

SMS choices

SMS participation is optional. Message frequency varies with operational activity. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact steve@orka-technologies.com. Declining SMS does not prevent you from purchasing or using services that do not require SMS delivery. See our SMS Terms.

Retention and security

We retain information for the service, support, consent and opt-out administration, and applicable legal requirements. Retention depends on the type of information and the purpose for keeping it. We use safeguards designed to protect information; no system or transmission method is completely secure.

Privacy requests and updates

Contact steve@orka-technologies.com to ask about our handling of information or to request access, correction or deletion. We handle requests subject to applicable law, identity verification and permitted retention requirements, including records needed to honor opt-outs.

This business staff-alert program is intended for adults. We may update this policy by posting a revised version and update date. Where required, we will provide additional notice or obtain additional consent.

Privacy contact: steve@orka-technologies.com